If all the items you ordered are in stock at the time of purchase, and you have placed your order before 1pm, you can expect your order to be dispatched the same day.
If your order was placed after 1pm, and all items are available, your order will be dispatched next business day.
Please note that our shipping guidelines are based on the estimated time of arrival from the dispatch date, not the date your order is placed.
Please be advised that our delivery time guidelines are based on business days, which only includes Monday - Friday and excludes public holidays. For Sydney addresses who have nominated Express as their delivery service, your parcel may be delivered on a Saturday.
If you believe your order is outside the specified time range of delivery, and you are having your parcel delivered to a business address, please check the mail room or reception for your parcel.
If your parcel is being delivered to a home address and you have left delivery instructions, please check around your property (such as the meter box, carport etc) for somewhere safe the delivery driver may have left your parcel.
Please check your confirmation email to confirm your delivery address was correct.