Returns Policy

We hope that you will be delighted with your order. However, if for any reason you are not completely satisfied, we are happy to offer a store credit to be used within 3 months on all goods returned to us within 14 days of purchase provided they are in their original packaging, unopened and unused condition. Products that have been open and used will be determined based on the amount used.

Please email info@kaelonbeauty.com for a Return Authorisation before shipping your return back to our Sydney boutique:

Kaelon Beauty
Level 3/30-36 Bay St
Double Bay NSW 2028

The KAELON Experience

The Ultimate Facial Experience...

"If you're seeking the ultimate facial experience in Sydney, search no further. I've visited Madonna several times and even treated my partner to her exceptional service because greatness deserves to be shared. Madonna exceeds a mere five-star rating; she attentively listens to your preferences and addresses your skin's unique needs with precision. Her expertise spans across various skin types, ensuring tailored solutions and remarkable results. I highly recommend this talented, compassionate, and extraordinary individual!

MADELEINE JOHNSON

Tailored to Me

"I cannot thank Madonna enough for getting my skin ready for my wedding! She is the most kind, caring person and I love going to the beautiful clinic in Double Bay. Every treatment is tailored to your skin, unlike many other beauticians. On the first session, she went through the ingredients on everything I was using on my skin and only changed a few things around. She never pressures you to buy anything and makes your skin routine easy and practical. She does her research into products and as a result, only offers a few different brands in her clinic. My skin has never been better. Highly recommend!"

TEGAN H

The Highest Quality Service

"I am so grateful for Madona and what she has done for me. The service she provides is with the highest quality, from consultation to treatment to after care. It is evident that she genuinely cares about her clients, as she consistently dedicates time to fully understand my concerns and thoroughly answers any questions that I may have. She always checks up on me to ensure that I am comfortable and happy with my results. It is truly a pleasure to be on my acne journey with Madona and I look forward to my visits to Kaelon each time."

IDA GORAS

Clear, Glowing Results!

"Madona is the only facialist I have been to that has given me such clear, glowing results following a facial. Friends and family were constantly complimenting how even and bright my skin looked. Her product recommendations are also always so on point, I have been getting everyone to buy the Future Beauty Drops No 3 for breakouts. It’s such a shame I am now overseas and am not able to access her treatments!"

JUDY S

I Feel Very Safe!

"Trusting someone with your skin is hard. But Madona makes it very easy. She is knowledgeable, calm and so considerate. She isn’t about a quick fix. She knows this is a journey and is with me long term to get the results I’m looking for. I feel in very safe hands and am already seeing fabulous results. Thank you!"